A Risk Assessment Isn’t an Audit
Hearing the words “risk assessment” might bring to mind something formal or punitive, but that’s not what this is. A MedPro risk assessment is a supportive, collaborative service designed to help your practice identify potential issues before they turn into costly claims or compliance problems. There’s no pass or fail—just insight and guidance from experts who understand the real-world challenges physicians face.
This benefit is offered at no additional cost to physicians insured through the ECMA Med Mal Program, making it an easy, low-pressure way to strengthen your operations and patient safety protocols.
Why Risk Assessments Matter
Even well-run practices can have small gaps in documentation, communication, or internal workflows—and those small gaps can quickly become big problems in the event of a patient complaint or legal claim. A MedPro risk assessment helps uncover those vulnerabilities early, giving you a chance to correct them before they lead to costly consequences.
It’s also an effective way to strengthen your compliance with legal and regulatory standards, from Department of Health expectations to documentation practices that can stand up under review. Perhaps most importantly, the process helps build a stronger foundation for your team—one that’s rooted in clear, defensible processes and real-world guidance tailored to your practice environment.
What MedPro’s Process Looks Like
The risk assessment process is designed to be straightforward, supportive, and personalized to your practice’s needs. It begins with a simple scheduling step and a quick pre-assessment review of any relevant materials, such as your current policies, forms, or documentation workflows.
From there, a MedPro Risk Consultant will conduct either an onsite or virtual visit—whichever works best for your team. During this visit, they’ll walk through your day-to-day operations, review your current procedures, and talk through how your team handles key aspects of care delivery and patient interactions.
Rather than offering broad suggestions, the consultant will identify specific areas of concern and provide tailored, actionable recommendations to help reduce liability and improve patient safety.
Common Focus Areas
While every assessment is personalized, some areas often reviewed include:
- Informed consent practices that support patient understanding and legal protection
- Incident and event reporting workflows that ensure issues are tracked and addressed appropriately
- Credentialing and documentation procedures to confirm staff qualifications and reduce administrative risk
- Patient communication and safety protocols that support consistency and prevent misunderstandings
These focus areas are often the difference between a manageable risk and a costly claim—and the goal is always to help your team improve, not to criticize.
Post-Assessment: What You Receive
Following your assessment, you’ll receive a clear, prioritized report outlining key findings, risk ratings, and next steps. It’s designed to help you take meaningful action—without feeling overwhelmed.
You’ll also gain access to targeted MedPro resources like checklists, templates, and policy guides that align with your specific needs. If you have questions, your consultant is available for follow-up support.
The entire process is confidential, collaborative, and focused solely on helping your practice improve—not on pointing fingers.
Get More Than a Policy—Get a Plan
Risk assessments are included at no additional cost for physicians insured through the ECMA Med Mal Program, and they’re easy to schedule—whether you’re a solo provider, part of a group, or managing a larger practice.
This benefit reflects ECMA’s broader commitment to supporting members with more than just a policy. It’s about giving you the tools and expert support to stay proactive, not reactive—because preventing risk is just as important as being protected from it.
To learn more or get started, contact ECMA at 850-819-8273, email michelle@flmedical.org, or reach out online.
